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New ender 3 V2 assembly issue

New Member Registered
Joined: 2 months ago
Posts: 1
Topic starter  

At step 2 - Install Z-axis motor kit and t-type screw.

The threaded t-type screw is too large in diameter and will not fit inside the coupler. Even with the tension screws fully retracted the hole is too small. It is as if it isn't the correct part.

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Prominent Member Admin
Joined: 5 months ago
Posts: 900

@colleenr Hi friend, can I see the gap of the coupling? You may need to ask the customer service to send you a new one if it is really a quality issue.