Ender 3 V2 Firmware from marlin.crc.id.au renders my printer useless
I bought a subscription to download this firmware, I downloaded a total of 2 files and both have made my printer useless. The moment I turn it on the nozzle starts jumping around the bed and when I start a print it prints in mid air. I tried compiling my own firmware also from bug fix and I had no issues. I downloaded the correct firmware for my printer yes.
Is it possible to receive a refund?
thank for the feedback. I will move this topic to the [Marlin Firmware Service] section, where the Marlin expert will help you with this problem.
When you turn your printer on, by default, nothing moves unless its given a command to move. This points to a problem that certainly isn't firmware.
What printer do you use? Which mainboard version do you have? Which firmware did you load?
If nothing else, I want to make sure this isn't a firmware issue - however nobody else has reported this.
I'm just going to do the dispute. Through Paypal and link this so-called "support chat". I have told you everything I can and what you asked for. I don't know what else to do. You telling me "No one has gotten this problem" does not help me.. Sounds like a lazy way to not want to help or even attempt to troubleshoot.
Read my chat and you will see I told you the printer I'm using, the firmware I'm using when the problem happens, and how I fixed it with the new firmware I compiled myself.
I want a refund.