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Ender 5 Pro plus- Blue screen but no menu

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Joined: 5 months ago
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The machine is 6 week old and not had much use, but when I switched on the knob with the controller would not enter into the menu mode and shows a blue screen. I have restarted several times and no effect. 

I do not know if the motherboard is down or the board with the screen is down- Any thoughts please. 

Amazon say their warranty is 30 days!