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Beep and faulty display when moving z axis

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Joined: 4 months ago
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Dear experts, I’m trying to set up a new ender 3 with a friend and when trying to move the z axis the printer starts beeping and shows white pixels on the display. The z axis won’t move at all, but when the z cable is plugged into either the y or the x motors they move correctly. At the same time, when the x cable is plugged into the z motor it moves correctly. Do you have any idea?