Anyone has faced this issue with S1 model ?

The hotend nozzle tip keeps touching the upper layers of the printed parts and supports and let them came off the bed then ruined the 3d prints. this thing getting worst at higher Z positions. 

Unfortunately, I can not find an option to adjust the E-steps from the printer screen menus. or find a specific firmware for “Ender3 S1” to flashed.  

Any help would be appreciated.

Thanks