We have bought Ender 3 Pro and assembled it according to the instructions. When we tried to Prepare > Auto Home steps, there was no problem in the X and Z axes, but the table started to get stuck while moving in the Y axis. When we tried to Prepare > Motion > Move Y steps, the table got stuck at certain points.
NOTE: You can see the problem in the video.
@staphyle Hello. Please check your printer with the following step:
1. Cheak all the wiring connection that related Y-axis is fine.
2. https://www.youtube.com/watch?v=GsEdU8ZtI6U Make sure the Eccentric Nuts under the bed are well adjusted.
3. Do a wiring change test. You need to check if the Y-axis motor is ok. Please change the wire for X and Y motors, the go to the Prepare > Motion > Move X steps, now you are actually controlling the Y motor. If the Y motor moves correctly, that means the Y motor is fine. the issue is on the Y cable or mainboard. Also attached a video for your reference. https://www.youtube.com/watch?v=erbyJCQDOy8&t=3s