BlTouch several inches from bed

Good Afternoon,

I have an Ender 3 Pro with the 5 SKR V1.3 E3 DIP 3 board, a touch screen and the Bltouch with Marlin 2.0 installed.  I should preface this with that I am an extreme n00b, and have been reading a ton of articles, but have yet to find a fix. I am having the worst time trying to get the z index to be at the bed level.  What happens is I click 'auto level' and it goes down to the bed deploys the bltouch, then raises up about an inch and a half, retracks the bltouch sensor, redeploys and says 'auto leveling failed'.

- have tried reflashing the config.h file
- setting the values in the gcode for the z index
- setting the values in the auto leveler for the z index
- moving the z switch

Any suggestions or ideas are appreciated.

Thank you,

Hyde 

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UPDATE

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Reflashed Marlin...Again.  Seems to have worked.  Now I am getting the following error: