Touchscreen Freezes Mid print
Hi guys, Just got a Cr6-SE for christmas, loving it so far, a great upgrade to my original ender 3 that was getting old.
I've done one small print, and the touchscreen froze at like 29% of th eprint, totally unresponsive, and is frozen to 29%, although the print kept going and finished with no issues. After power cycling the printer, the touch screen is back. I updated the FW of both printer and display, hoping it would solve the issue, but on my second print (post firmware upgrade) the screen froze agin , around the 30% mark. Same issue, unresponsive, but the wasn't interrupted and finished without issue.
I'm scared to try longer prints without control, has anyone run into this issue?
I hope there is an easy fix
Which version of firmware you are using right now? This issue happens occasionally to me, like 1out of 20 prints. Could be a faulty screen or some hardware issue. You can ask the seller for more info. Or use the Creality wifi box or cable lol.
Hey ! I'm using the latest Upgrade Package V18.104.22.168.
It happened to me on every print so far :/ I'll contact the seller to see if they have a solution.
What's the the Creality wifi box or cable ?
you can see here the print completed but the screen is frozen to an earlier stage
@kaisergoutch could it back to normal if you shut down and resume the print when the screen freezes.
wifi box is one wireless box to remote a printer from cellphones. cable means connecting the printer to a pc and print from pc software.
Oh cool thanks !
Yeah I didn't try to powercycle th emachine while its printing. But it's a bit annoying that it happens everytime
I turned the machine off while it was printing, it started printing back without issues, and the screen came back alive, but only for like a minute. It's still printing now but the screen is frozen again, it's really annoying and I can't fine tune the prints. I emailed the resseler, I will let you know what they said
Contacted the reseller, and they contacted creality, after a bit of back and forth and sending some videos, creality is sending me a replacement display. I'll let you know when it arrives, hopefully that fixes the issue!
Just to update on this, the resseller contacted creality and they sent me a new display, and it works great now, so it was indeed a deffective display !