Heated Bed immediately starts heating as soon as power is switched on, even with the bed disconnected from the motherboard
I got my printer from KS back in October and it worked great for about a week and a half. Then, the heated bed suffered from something like thermal runaway and nearly boiled a PLA print on the print bed (thankfully, I was in the same room and caught it before it burnt my house down.)
I have been trying to get help from customer support since early November and the issue still hasn't been resolved. What are my options at this point?
I have tried reflashing the firmware, but the progress bar doesn't move when i power it on with the SD card in the slot (all-the-while the bed becomes too hot to touch after ~20-30 seconds)
Any thoughts or suggestions would be genuinely appreciated.