CR6 Levelling Problem
the printer was approx 1 month old and when I turned it on it smelled that something burned down.
The levelling isn´t working now and I asked the shop where I bought the printer for help.
They sent me a new mainboard but the error is the same.
The printer is original, so there was no modification with firmware, ...
Here is a video of the problem:
It would be great if someone can tell me what the problem is because the shop won´t send me a new levelling sensor because Creality won´t send them a new one for me.
@sliver The problem is CR6SE gets quality issues. I am so sorry you choose CR6. Where did you buy this machine? It is a hardware issue and they should be responsible for this.
I bought it from TomTop
@sliver Is there no promise of a one-year warranty or return? It is a very obvious quality issue.
Normally it should be this way, but the are always arguing. And offered me a refund of 20€ for this.
So the only question is which part I need exactly that the printer runs smooth again?
@sliver This is incredible., if it were me I wouldn't take the time to fix a new item I just bought myself, I would complain and return it directly。