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What happened?

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Joined: 9 months ago
Posts: 1
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My 10s pro had been working like a charm! I am on my third roll of filament and it’s been only getting better. 
pictured is what happened. 
filament is overture PLA. 
noticed a rattling type sound when I started the machine over the last several prints. Seemed to go away as the machine warmed up. 
has this happened to anyone? I Pierre down the machine and have not run it since I saw this today.