really WEIRD problem with CR10
Thanks for the detailed video! It looks like a firmware bug and I don't think the Creality team will solve it soon or maybe they even didn't notice this.
More importantly, can you print as normal, except for this issue?
@degezx you can set your Z0 in the air( rise up the Z and auto home, use an object to touch the BL touch when it probs) and print a small model, at least you can save your bed 🤣
What customer firmware? I have the BL Touch installed (but i havent updated the firmware yet). Altho mine is a CR10 v2
@qwiktune got it from here, i dont know if a v2 will work, but for that printer i suggest joining the facebook group "Creality CR10 V2 & V3 firmware and other 3D Printers"