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E1 Heating Failed

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Joined: 1 month ago
Posts: 1
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i need some help. I have a Cr-10s which has been working great for months. recently in the middle of a print i got a E1 heating failed printer haulted please reset. i found one of the wires on my Heating element was broken. i replaced the heating cartridge and the thermoster just to be on the safe side, however this did not correct the issue. i found information on PID autotune but when it try to auto tune it heats up to about 109 f and gives the same error.

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